Verify the security software is NOT rejecting the access to the Status Monitor. If you use the Brother machine via network connection, the security software may cause the Status Monitor display incorrect status of the Brother machine. STEP C: Verify the security software (Network users only) If you use the Brother machine via USB connection, go to STEP D. If you use the Brother machine via network connection, go to STEP C. If "Offline" is still displayed, restart the Status Monitor by following the steps below and check the status again. STEP B: Verify the status displayed on the Status Monitor.Ĭheck the status displayed on the Status Monitor. Make sure the machine selected in Step 2 is turned on, and then go to STEP B.
MESSENGER INQUIRER DRIVER
Select the driver of the machine of which you want to display the status (such as Ready, Offline) at times other than when errors occur.Ĭlick OK. Right click the Status Monitor on the tasktray, and then click Device to Display. Step III: Verify the "Device to Display" setting.
MESSENGER INQUIRER DRIVERS
If you checked multiple drivers in Step 2 to monitor more than one Brother Machine, you can select which machine's status is displayed at times other than when errors occur. If you checked one driver only in Step 2, go to STEP B. You will get immediate notification of errors such as paper empty, paper jam or ink empty. If you multiple Brother Machines or installed the driver multiple times, the multiple drivers will be listed.Ĭheck the drivers you are using, and uncheck the drivers found not being used in STEP A-I.Ĭlick OK. The installed Brother machine's drivers will be listed. Right click the Status Monitor on the tasktray, and then click Device to Monitor. Step II: Verify the "Device to Monitor" setting. When you print next time, this printer driver will be selected automatically. And then you will see the check mark on the machine. If you always want to print from this printer, right click on the icon of the machine and select set as default printer. Select this printer driver when printing documents.
If the status is Ready, it means the printer driver is working. Place the cursor on the printer icon for a while, the status of the printer driver will pop up. To print documents, select the printer driver which is working. In this situation, some printer drivers are working, others may not be working. If you have changed the USB port of your computer connected to the Brother machine, or you have installed the printer driver multiple times, the icons with the same printer name might be created. Step I: Locate the proper printer driver. Locate the proper printer driver and verify the device settings of the Status Monitor by doing the following steps below. The Status Monitor cannot display the correct information if the proper driver is not configured in the Device to Monitor or Device to Display setting of the Status Monitor. (Windows) STEP A: Verify the Status Monitor is displaying or monitoring the correct Brother machine. If you use the Brother machine via network connection, click here to see information to resolve the issue of being unable to print via network.Ĭheck the solution applicable to your case. If you use the Brother machine via USB connection, click here to see information to resolve the issue of being unable to print via USB. If you cannot print, check the solution applicable to your case. Check if you can print to the printer from your computer.
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